National has several warranties depending on the product. See product list below for type of warranty period.
90-DAY LIMITED WARRANTY: Capture cards, converters and software.
1-YEAR LIMITED WARRANTY: Digital/analog cameras (including built-in cameras on digital microscopes), Ecoline Series.
3-YEAR LIMITED WARRANTY: C Series
5-YEAR LIMITED WARRANTY: 100 Series, Model 114-LED, Model 185, 186 Series, Model 205, 400 Series, 405 Series, 450 Series, Model DM-52 and Model DS-2.
LIFETIME LIMITED WARRANTY: 111 Series, 130 Series, 155 Series, 160/165 Series, 210 Series, 409 Series, 415 Series, 420 & 420T Series, 425 & 425T Series, 430 Series, 446 Series, 456 Series, 460 Series and all digital microscopes except DM52 & DS-2 (microscope portion only).
National Optical Lifetime Warranty
The National Optical Instruments, Inc. Limited Lifetime Warranty assures that the microscope is guaranteed against defects in material and workmanship for the life of the product. Electrical components are covered for three years; video components are covered for one year after purchase. Normal wear, routine maintenance, light bulbs, power supplies, rechargers, batteries, fuses, cords, add-on accessories, damage resulting from repair by unauthorized parties, accident, alteration, shipping, misuse or abuse is not covered. Warranty service is provided by National Optical Instruments, Inc.’s authorized technicians. Determination of warranty is at the technician’s discretion.
Other than set forth above, National hereby disclaims all warranties, expressed or implied, of fitness for a particular purpose.
Defective products covered by the warranty will be repaired free of charge when they are returned, postpaid, to:
National Optical Instruments, Inc.
Attn: Warranty Repair
6508 Tri-County Parkway
Schertz, TX 78154
For all warranty repairs or service requests, please call the National repair department at (877) 967-9438 before anything is shipped. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
*For customers living outside the United States, National Optical Instruments, Inc. will provide standard warranty service. However, inbound & outbound shipping cost is the responsibility of the consumer.
90-DAY LIMITED WARRANTY: Same as limited lifetime warranty above, but for 90 days.
1-YEAR LIMITED WARRANTY: Same as limited lifetime warranty above, but for 1 year.
3-YEAR LIMITED WARRANTY: Same as limited lifetime warranty above, but for 3 years.
5-YEAR LIMITED WARRANTY: Same as limited lifetime warranty above, but for 5 years.
Local Warranty & Repair Centers
Click here to request local repair information